Return & Refund Policy

At Couplify™, your satisfaction is our top priority. We are committed to providing you with high-quality products and outstanding customer service. To ensure your happiness, we offer a 30-day satisfaction guarantee on all purchases.

For any questions or concerns, contact us anytime at: info@couplify.co
We offer 24/7 Customer Support for all our customers.

Cancellation Policy

You may cancel your order within 24 hours of placing it, provided the order has not yet been dispatched.
If your order has already shipped, you’ll need to follow our standard returns process.

Returns & Refund Policy

You have 30 days after receiving your order to request a return for a refund or store credit. Please contact our customer support team before returning any items.

Return Eligibility:

• Unopened Items: Eligible for a full refund or store credit.

• Opened Items: May be eligible for a full refund or store credit, depending on the condition of the product.

Refunds are issued to the original payment method.
Please allow 5–10 business days for your refund to be fully processed by your financial institution.

Exchange Policy

We offer free exchanges (in the form of store credit) for sizing-related issues.
To initiate an exchange, please contact our customer support team.